​National GetOutside Day - Privacy Policy

We are committed to protecting your personal information and respecting your privacy. This policy applies when you access the National GetOutside Day website, social media sites and Services (together “our sites”) that collect data.

Who we are

This policy applies to Ordnance Survey Limited and Ordnance Survey Leisure Limited and for the purposes this policy will be referred to as 'we', 'us', 'our'.


1. Legal Basis and purpose for processing your personal data:

This Privacy Policy gives you information on how we collect and use your personal data when you access out sites. To process your data we must have a lawful basis to do so. We will process your personal data where:

  • You have given consent to the processing of your personal data for one or more specific purposes;

We process your personal data when you access our Sites and Services. These include:

  • When you register on our sites to take part in a National GetOutside Day event.
  • When you complete the Waiver forms or give any personal information at any National GetOutside Day Event.
  • Viewing or subscribing to our websites and social media functions.
  • Corresponding with us using services such as web contact forms, webchat facility, telephone, email or written letter.
  • Signing up to marketing material or newsletters.
  • Entering competitions or participating in discussion boards.

2. Categories of personal data you give to us:

The personal data you give us includes:

  • Name.
  • Address.
  • Telephone number.
  • Email address.
  • Location Information.
  • Personal profile description and photograph.

3. We use your personal data in the following ways:

  • To provide you with, or allow you access to any National GetOutside Day and Event welcome packs.
  • To provide you with further information about the National GetOutside Day Event you have registered for.
  • To track the registrations,
  • To enable you to participate in the Event for which you have registered.
  • To respond to your enquiries and provide you with the information you request from us;
  • To provide you with information about future National GetOutside Day events if you have consented to do so.
  • Provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • Provide you, or permit selected third parties to provide you, with newsletters, promotions and other information about goods or services we feel may interest you where you have consented to such communications.
  • Customer satisfaction surveys and market research.

4. Your Device information:

Each time you visit or use our Sites, we may automatically collect the following information:

  • Technical information, including the type of mobile device you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, and/or time zone setting;
  • Details of your use of any of our Apps or your visits to any of our Sites including, but not limited to, Internet protocol (IP) address used by your Device, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes and the resources that you access (Log Information);
  • URL click stream information showing how users have reached our Site and Services and whether they access other third party sites via any external links.

5. We use the Device information in the following ways:

  • To administer our Sites for troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve our Sites to ensure that content is presented in the most effective manner for you and for your Device;
  • To allow you to participate in interactive features of our Sites, when you choose to do so;
  • As part of our efforts to keep our sites safe and secure;
  • To determine which features your Device supports which assists our development strategy.

6. We use the Log Information in the following ways:

  • To track national GetOutside Day event registrations.
  • Monitor data traffic and any patterns of use;
  • Ensure the content of our Site and Services are fit for purpose for which they are set up and to develop the experience of our users; monitor compliance with and enforce our Terms of Use.
  • To ask you to review our products and services.
  • Track the success of our products and services and our marketing activity.

7. Disclosure of your information:

Where the event you have registered for is one of the National Walks which is being run by HF Holidays (HF Holidays Ltd, Catalyst House, 720 Centennial Park, Centennial Ave, Elstree, Borehamwood, WD6 3SY), we will disclose your registration information to them so they may fulfil the purposes set out in Section 3 above.

Our site contains links to third party organisation websites, who are arranging their own outdoor events on National GetOutside Day. If you follow a link to any of these websites please note these websites and any services accessible through them, have their own privacy policies. We do not accept any responsibility or liability for these policies or for any persona data collected through these websites. Please check these policies before you submit any personal data.

8. Information we pass to Third Parties and other Data Sharing:

In order to facilitate your use of our Sites, we may have to share your personal data with third parties to provide elements of our Sites and Services to you. We will provide your personal data to third parties when they need the data to perform particular functions in delivering our Sites and Services to you or as part of our regulatory compliance. For more information, please see our full Privacy policy.

9. Data transfers to third countries:

The data we collect from you may, on occasion, be processed at a destination outside the European Economic Area (EEA). It may also be processed by organisations operating outside the EEA who work for us or for one of our suppliers. These organisations may be engaged in the fulfilment of your request, order or reservation, and the provision of support services. For more information, please see our full Privacy policy.

10. Data security:

Once it is within our control, we will do our utmost to ensure your personal data is processed in a way that ensures appropriate security from unauthorised or unlawful processing, accidental loss, destruction or damage

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

11. Cookies:

We use cookies to distinguish you from other users of our Sites and Services. This helps us to provide you with a good experience when you use our Sites and Services and also allows us to improve them. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy.

12. Retaining your personal information:

We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may also retain your personal data for a reasonable period afterwards to allow us to respond to any follow up enquiries or complaints, or for as long as you remain a registered user of our products and services. For more information on retaining your personal information, please see our full Privacy policy.

13. Your Data protection rights:

Withdraw Consent - Where we are using your personal information on the basis of your consent, you have the right to withdraw that consent at any time.

  • You can do this by using the contact details at the end of this policy.
  • Using the unsubscribe button displayed on our marketing emails.

For more information on your data protection rights, please see our full Privacy policy.


Changes to this policy:

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you.


Contacting us:

If you have any queries about this Privacy Policy, please contact us:

Data Protection Officer:

Email: dpo@os.uk

Call: 03456 05 05 05

Post: Ordnance Survey, Explorer House, Adanac Drive, Southampton, SO16 0AS

Ordnance Survey Leisure Limited:

Email: customerservices@os.uk

Call: 03454 56 04 20 (Monday - Friday: 8.30am-5.30pm – call charges apply)

Post: Ordnance Survey Leisure, Customer Services, Explorer House, Adanac Drive, Southampton, SO16 0AS


Complaints:

If, for any reason, you have a complaint, please contact the Data Protection Officer to discuss your concerns.

Following this, if you are still dissatisfied, you are able to contact the Information Commissioner’s Office directly at the contact details below.

Information Commissioner:

Contact telephone number: 0303 123 1113.

Website: ICO website https://ico.org.uk/

Activities

OS Champions